The crew was on time and professional. They installed a new water softener for us in just a few hours. I had nothing to clean, up which says a lot in my book. Any questions I had were answered clearly and concisely and I could tell that the gentlemen enjoyed their work. I would highly recommend Pure Water Technology without reservation. In fact, my neighbors came by while the work was being done and I believe they will be having Pure Water doing an install for them.